Privacy Policy

Farm to Pup website is owned by Farm to Pup LLC, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Farm to Pup, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Farm to Pup website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

• Personal Information: Name, email address, phone number, billing/delivery address, and payment details (processed securely through third-party providers; we do not store full credit card numbers).

• Order Information: Products purchased, order history, and account details.

• Technical Information: IP address, browser type, device information, and browsing activity (collected via cookies and analytics).

• Optional Information: Product reviews, survey responses, or customer support interactions.

Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

Why do we process your data?

We mainly use your information to:

• Process and fulfill orders, including payment and shipping.

• Provide customer support and respond to inquiries.

• Improve website functionality, services, and product offerings.

• Send order confirmations, status updates, and promotional emails (with opt-out options).

• Detect fraud and comply with legal requirements.

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via farmtopup@gmail.com.

Hosting & Third-Party Services

Our store is hosted on Hostinger, which provides the online e-commerce platform that allows us to sell products to you. Your data may be stored through their secure servers and databases. We also integrate with third-party services, such as:

• Payment Processors (e.g., PayPal, Stripe) to handle secure transactions.

• Shipping Carriers (e.g., USPS, FedEx, UPS) for order delivery.

• Analytics & Marketing Tools (e.g., Google Analytics, Facebook Pixel) to help us improve our services.

Your rights:

• Access, update, or delete your personal information.

• Opt out of promotional communications.

• Restrict or object to certain processing.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Changes to this policy

We may update this Policy from time to time. Updates will be posted on this page with a revised 'Last Updated' date.

Contact us

Farm to Pup LLC

farmtopup@gmail.com

P.O. Box 1125

Longmont, CO 1125

Effective date: 09/16/2025

Last updated: 09/16/2025